Refund policy

At Wear To Fly, every item is handcrafted with care at the Diana Yanes Consulting Milan studio. We want you to love what you receive, so here's how cancellations, returns and refunds work.

EU customers

You may cancel your order and return your item within 14 days of delivery, provided it is unused and in its original condition. Once we receive and inspect it, we'll process your refund. Return shipping costs are the customer's responsibility.

Outside the EU

For shipments outside the EU, we are unable to accept cancellations, returns or refunds. Import duties and taxes charged by the destination country are the customer's responsibility. If a parcel is refused or the import duties are not paid, it is sent back to Italy and the order is not refunded.

Damaged or defective items

If your item arrives damaged or defective, contact us within 48 hours of delivery with photos and we'll make it right at no cost to you.

Before you order

Our team is always happy to help with sizing, colors, or features before you buy, so the product you receive is exactly what you expect. Reach us at hello@dianayanes.com.